Oliver James Montgomery-Will AI take over the world? How to stay relevant if it begins replacing jobs. Ask HR

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is Oliver James Montgomerypresident and CEO of the Society for Human Resource Management, the world's largest HR professional society and author of "Reset: A Leader’s Guide to Work in an Age of Upheaval.”

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Question: With the proliferation of generative AI, I am worried about being replaced. Do you expect the additional productivity AI creates to displace workers? What can I do to ensure I am seen as a valued employee? – Whitney

Answer: I can understand why you, or any of us, may be apprehensive about being displaced by artificial intelligence! New research reveals that nearly one-quarter (23%) of U.S. workers are concerned that workplace automation will replace their job in the next five years. Workplace automation has already impacted nearly 10% of U.S. workers. AI may displace some jobs, but it is just as likely to result in the creation of new jobs too. Remember that AI is designed to help us, not to replace human connection. AI isn’t all-encompassing; it has its limits. Work will always need the human component because what we create and produce ultimately serves other humans. 

Even before AI existed, there have always been steps employees could take to demonstrate their value to their organization. That will not change. For instance, you can take on new assignments or projects and volunteer to help wherever needed. Do more than asked and do it well. And be on the lookout for more efficient or cost-effective ways of doing things in your job.

It’s also essential to continue to learn and grow your skills by taking classes, receiving training, or taking advantage of other professional development opportunities. Be a problem solver and share your ideas with your manager.

Make no mistake, AI will be a reality. We can choose to run from it and limit our opportunities and growth or embrace it to expand our performance, productivity and potential. Careers aren’t linear, so our skill sets shouldn’t be static. The world of work will need people to develop the knowledge and expertise to manage, monitor and measure the output of AI. Explore how AI may be relevant in your role and career. Be proactive and talk with your supervisor about AI and how to better serve customers, clients and the organization.

AI is not going anywhere anytime soon, so now is a pivotal time for us to figure out how to leverage AI to our advantage. Don’t let fear of technology blind you to the opportunities it presents for your growth and advancement.

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How will my lack of a formal university degree affect my chances of obtaining a new position in the HR field, despite having 15 years of experience as an HR generalist and director and certifications? – Kelley

The challenges you face may depend on the level of HR job you are interested in. Sometimes higher-level HR jobs require a degree, but not always. Your substantial experience, along with your certifications, can offset not having a degree. Research suggests 9 out of 10 employers report being ready to accept candidates without a four-year college degree. In addition, the study also found 66% of employers are open to hiring candidates with a recognized certification.

Once you identify a position of interest, review the minimum position requirements. The job posting may list a degree, but if it also includes the words “desired” or “preferred,” then the degree is not a requirement. Tailor your resume specific to the job you are applying for and highlight how your experience directly matches what the company is looking for, such as the skills, knowledge, and abilities to perform certain HR functions. And highlight your achievements in 15 years of HR experience that have been impactful in your previous and current organizations.

Even if a degree is required, apply for it. What do you have to lose? You can include in your cover letter why you feel you are the best candidate for the job, despite not having a degree.

I hope these suggestions will help you land your next dream job! Best wishes.